Culture for a Digital Age July 22, 2017 "Risk aversion, weak customer focus, and siloed mind-sets have long bedeviled organizations. In a digital world, solving these cultural problems is no longer optional." By Julie Goran, Laura LaBerge, and Ramesh Srinivasan, McKinsey & Co
The Next-Generation Operating Model for the Digital World June 8, 2017 "Companies need to increase revenues, lower costs, and delight customers. Doing that requires reinventing the operating model." McKinsey & Company, By Albert Bollard, Elixabete Larrea, Alex Singla, and Rohit Sood
